Shipping Policy

Store Name: KashifCollection.store
Contact Email: kashifcollection.store@gmail.com

1. Order Processing Time

At KashifCollection.store, we aim to process orders as quickly as possible. Orders are generally processed within 1–3 business days after they are placed.

Processing times may vary during holidays, sales, or periods of high demand.

2. Shipping Destinations

We currently aim to deliver orders across Pakistan, subject to courier service availability in the delivery area.

3. Delivery Time

Estimated delivery times within Pakistan are generally 3–7 business days after dispatch. Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, and other unexpected circumstances.

These delivery times are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed or communicated to customers before they confirm their orders.

Any applicable delivery fee for Cash on Delivery (COD) orders will be included in the order total or communicated before order confirmation.

5. Cash on Delivery (COD)

We may offer Cash on Delivery (COD) for eligible orders and delivery locations.

Customers are requested to provide a valid phone number and complete delivery address. Please ensure that someone is available to receive the parcel and pay the amount due upon delivery.

6. Order Confirmation

We may contact customers by phone or message to confirm order details before dispatch. Orders with incomplete or incorrect information may be delayed or cancelled, subject to applicable law.

7. Tracking Information

If tracking is available through our courier service, tracking details will be shared with the customer when possible.

8. Delayed or Undelivered Orders

Although we work to deliver orders within the estimated timeframe, delays may occur due to courier issues, incorrect addresses, severe weather, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact us for assistance.

9. Incorrect Address

Customers are responsible for providing accurate shipping details when placing an order. If an incorrect or incomplete address causes a delivery issue, please contact us as soon as possible.

We will try to assist, but changes may not be possible after an order has been dispatched.

10. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at kashifcollection.store@gmail.com. Include your order number and clear photos so we can review the issue.

Eligible cases will be handled according to our Return and Refund Policy and applicable consumer protection laws.

11. Contact Us

If you have any questions about shipping or delivery, please contact us:

Store Name: KashifCollection.store
Email: kashifcollection.store@gmail.com

Thank you for shopping with KashifCollection.store. We appreciate your trust and support.